Information We Collect
When you submit an inquiry, we may collect your name, company, email address, phone or WhatsApp number, project country, product requirements, drawings and other files you choose to provide. We also collect limited submission context, such as the source page, submission time, referral or campaign information, browser language, device and browser details, approximate country and a request identifier supplied by our website infrastructure.
How We Use It
We use inquiry information to understand your project, prepare product or quotation guidance, reply to you, identify which pages and campaigns generate inquiries, protect the form from misuse and troubleshoot delivery problems. We do not sell personal information.
Service Providers and Retention
Website hosting and email delivery providers may process submitted information only as needed to operate the inquiry service. We retain business correspondence for as long as reasonably necessary to respond, support the project and meet legal or accounting obligations.
Your Choices
You may ask us to correct or delete information associated with your inquiry, subject to any legal recordkeeping requirement.
Contact
For privacy questions, email [email protected] or call +86 318 518 0818.
